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The clinical benefits of prescription home delivery have never been better

Our research shows Optum Home Delivery reduces medication adherence barriers, drives greater health outcomes and may lead to lower total cost of care.1

Higher medication adherence

We analyzed 3 chronic conditions: Participants had 20%+ higher medication adherence with 90-day home delivery vs 30-day retail.1

Available prescription support

Patients enjoy 24/7 access to a pharmacist. On-call advocates offer therapy management support and help to ensure patient continuity of care.

Safe and secure medication

We provide patients with a discreet, efficient digital pharmacy service that delivers a 99.998% dispensing accuracy and peace of mind 2

Ready to deliver — always

Our operational innovation and regional distribution strategy provides fast, free standard shipping to your patients.

The Provider Experience Report: A focus on prescription home delivery

Prescription home delivery

The Provider Experience Report: A focus on home delivery

Study explains the perspectives on provider engagement with mail order pharmacies and their thoughts on ways to improve the prescription-filling experience with these services.

Download the study

Expert insights, trending pharmacy industry topics and more

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Prescription home delivery

Continue to e-prescribe for fast and secure script requests

Send prescriptions through your e-prescribing platform

Optum Home Delivery
6800 W 115th St., Ste. 600
Overland Park, KS 66211
ID: 1718634

Learn more
  1. UnitedHealth Group 2023 analysis of 2022 commercial medical and pharmacy claims, uhg.com/research, Commercially Insured Individuals Achieve Greater Medication Adherence with Home Delivery 90-Day Prescriptions. January 23, 2024 Accessed March 15, 2024.
  2. Internal Optum analysis - Home delivery book of business dispensing accuracy rate 2024, 99.998%.

Medicare and non-Medicare patients are not required to use Optum Home Delivery Pharmacy for their 90/100-day supply of maintenance medication. There may be other home delivery options available to them. In some cases, the 100-day supply is available for MAPD plans, tier 1 preferred generics only Patient 100-day supply available for Medicare plan members in all states except Alaska. Does not apply to controlled substances or specialty medications. $0 copays may be restricted to preferred home delivery prescriptions during the initial coverage phase and may not apply during the coverage gap or catastrophic stage. Benefits vary by plan/area. Limitations and exclusions apply.