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HouseCalls brings yearly check-in care to you

A HouseCalls visit is a no-cost, yearly health and wellness visit.

Call 1-888-863-5898, TTY 711, Monday through Friday, 8 a.m. to 8:30 p.m. ET to schedule your visit.

Say Hello to Housecalls

HouseCalls is all about you

During a HouseCalls visit, a licensed health care practitioner will visit you in your home. It’s an opportunity to ask questions and get answers about the things that matter most to you about your health.

Every in-home visit includes:

  • Up to an hour of one-on-one time with a health care practitioner
  • A physical exam
  • Health care screenings tailored to you
  • A medication review
  • A chance to get advice and ask questions about your health 
  • Education, prevention tips and referrals to health services, if needed

At the end of the visit, the health care practitioner will give you a health checklist. They'll send a summary of your visit to you and your primary care provider (PCP) to help keep them informed about your health.

 

What to know about your HouseCalls visit

Before your visit

  • Your HouseCalls health care practitioner may call you the day before your appointment to introduce themselves.
  • Wear shoes that are easily removed to have your feet checked.
  • Make a list of upcoming appointments with your PCP and specialists.
  • Make sure all your medications are in their original containers. This includes prescription and over-the-counter vitamins and supplements.
  • If you record blood pressure readings, please have your results available for review.
  • If you have diabetes, please have your blood glucose meter handy.
  • Make a list of questions and concerns you’d like to discuss. 

During your visit

A HouseCalls visit offers a safe and easy way to have a health care visit in the comfort of your home. The visit can take place at your kitchen table or in your living room physical — wherever you feel most comfortable.

During the visit, you'll have up to one hour of one-on-one time with the health care practitioner. The visit will include a physical exam, tailored health screenings and a review of your medications and supplements.

Family members, caregivers and friends are welcome to join the visit and participate by asking questions or providing support.

After your visit

At the end of your HouseCalls visit, you will get a personalized checklist of items to discuss with your PCP. This checklist will serve as a reminder of important topics or concerns from your visit.

We’ll also send a summary of your visit to you and your PCP. This ensures that your PCP is kept informed about your health status and can provide any necessary follow-up care or recommendations.

What to expect with Housecalls

What to expect from your HouseCalls visit

Learn more about what happens when you meet with one of our licensed health care practitioners.

Common questions about HouseCalls visits

During your HouseCalls visit, you will have the opportunity to meet with a licensed health care practitioner. This practitioner may be a nurse practitioner, physician assistant or physician.

Similar to the health care practitioners you encounter in a traditional doctor's office, our staff members are state-licensed and hold national certifications. This ensures that they have met the necessary qualifications and standards to provide high quality health care services.

We also conduct thorough background checks on our medical staff, further ensuring that you receive care from a trusted and qualified professional.

Members who complete a HouseCalls visit may be eligible to earn a reward. Reward offerings may vary by plan and are not available in all plans. Reward Program Terms of Service apply.

Ask your health plan if you are eligible to earn a reward for completing a HouseCalls visit. 

No. A HouseCalls visit is available to eligible plan members and is not intended to imply you have a specific condition or disease. The visit does not take the place of your regular visits to your primary care provider (PCP). Having a HouseCalls visit does not affect your health care premium or coverage.

If your family member is enrolled in an eligible health plan, they can also have a HouseCalls visit at no-cost. Each eligible member must schedule their own HouseCalls visit.

A HouseCalls visit does not replace your relationship with your primary care provider (PCP). You can schedule a HouseCalls visit in addition to your regular appointments with your PCP. A summary of the visit is sent to you and your PCP. You also get a personalized checklist of things to talk about at your next PCP visit.

Check with your health plan before you schedule a visit with us. Call the phone number on the back of your health plan membership card (your health plan ID) for more information.**

A HouseCalls visit is a no-cost yearly health and wellness visit for members enrolled in an eligible health plan.

Schedule your HouseCalls visit

Call us at 1-888-863-5898, TTY 711, Monday through Friday, 8 a.m. to 8:30 p.m. ET, to schedule your visit.

HouseCalls may not be available with all plans or in all areas. This communication is going to eligible members and is not intended to imply a disease, condition or interest. The visit doesn’t take the place of the member’s regular visits to their care provider. Participation in this visit does not affect the member’s health care coverage.

**Reward offerings may vary by plan and are not available in all plans. Reward Program Terms of Service apply. To learn more about rewards, call the number on the back of your health plan membership card for assistance.