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Direct connections to an extensive nationwide network of payers

eClinicalWorks and Optum

Our collaboration with eClinicalWorks provides access to our extensive and secure payer network, streamlining claims workflow through our integration with the eClinicalWorks platform. Preventive alerts, advanced AI tools and an intuitive portal experience all empower you to make proactive decisions. Whether you want to streamline operations or enhance visibility, together Optum and eClinicalWorks make it possible.

Optum and eClinicalWorks Integration

Transforming revenue cycle management

Providers throughout the country use our revenue cycle management (RCM) solutions to improve staff efficiency, optimize revenue and elevate patient engagement. eClinicalWorks customers can expect industry-leading connectivity and unmatched digital functionalities — all delivered with a comprehensive and customized approach.

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Integrated solutions to help providers excel

The strength of our modernized network and our integration with the eClinicalWorks platform enable providers to be more agile and productive in a competitive environment. Integration with the eClinicalWorks platform allows providers to use our solutions within their existing workflow to:

  • Streamline patient access
  • Ensure clinically appropriate care
  • Manage claims and payments across the revenue cycle 

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RCM resources

Online support portal - the customer care hub

Engage us for support and access to the information you need through our self-guided, intuitive and user-friendly platform. 

Revenue Performance Advisor

End-to-end visibility into the claim cycle allows you to track claims and quickly identify why a claim was rejected.

Revenue Performance Advisor Training

Learn more about how RPA can help improve the efficiency of your revenue operations. Register for a webinar or watch a recorded session.

Payer claims rejection tool

A comprehensive list of explanations and details for figuring out payer claim rejection messages.

Payer lists

We frequently connect with new payers. Stay up to date with Change Healthcare’s payer network.

User guides and enrollment forms

View our quick-reference user guide and enrollment forms for claims, ERA and EFT for medical, hospital and dental customers.

Solution status updates

Get an at-a-glance view of application status updates and notifications.

Accreditations and certifications

We maintain industry recognized accreditations and certifications so our products and services meet or exceed requirements and expectations.

Optum Pay™

Enroll in Optum Pay to enable faster claims payment reconciliation for your organization

Let’s start a conversation

Learn more about solutions available to eClinicalWorks customers through the Optum collaboration. Complete the form linked below and we’ll contact you shortly or reach out to us at CHC_ProviderSolutions@optum.com.

Our experts are ready to help you

Get in touch to:

  • Discuss your unique business needs
  • Get solutions customized for you
  • Schedule a hands-on demonstration of our solutions