Get the most from your care and Medicare

[MUSIC PLAYING IN THE BACKGROUND THROUGHOUT VIDEO]

[VIDEO OF PICTURES OF MICKEY’S WIFE]

MICKEY VOICEOVER:  I went to Optum after my wife passed away.

[MICKEY SPEAKING ON SCREEN]

[Text On Screen – Mickey Age 68, Medicare Advantage Optum patient since 2020]

MICKEY: My wife and I got COVID. She went into the hospital on Monday morning. I went into the hospital the following Saturday.

[VIDEO OF MICKEY SITTING IN A DOCTOR’S OFFICE]

My wife passed away the following Tuesday. I was in the hospital for 24 days, almost died on day 10 or 11.

[VIDEO OF A NURSE PRICKING MICKEY’S FINGER]

For a year and a half, almost two years probably, I sat on the couch, watched TV. I was exhausted.

[Text On Screen – Mickey has type 2 diabetes]

[Text On Screen – After COVID, managing it was extremely difficult]

[Text On Screen – Until he met Patti]

[PATTI SUMMERS SPEAKING ON SCREEN]

[Text On Screen – Patti Summers DNP, FNP-BC, Optum Diabetes Management Program]

PATTI SUMMERS: He came to us and I started working with him very intensely.

[VIDEO OF PATTIE SUMMERS AND MICKEY HAVING A CONSULT]

His sugars were going really high, going really low. He was just very unstable, from a diabetic standpoint. I think what has really helped Mickey is one, his Medicare Advantage.

[VIDEO OF MICKEY IN A DOCTOR’S OFFICE WITH THE NURSE PRICKING MICKEY’S FINGER, WITH PATTI SUMMERS IN THE ROOM]

We have this program that I offer for diabetics to help support them. In working with him, we changed a lot of his medicines, adjusted a lot of things for him, talked about what to eat.

[VIDEO OF PATTIE SUMMERS AND MICKEY HAVING A CONSULT]

MICKEY VOICEOVER: I talked to Patti more than my normal doctor. My normal doctor is very friendly real open, but she sat there and talked to me for half an hour, about different things in life, as far as how I am and things like that.

[MICKEY SPEAKING ON SCREEN]

It's almost like that was my friend and I got to talk to her.

[PATTI SUMMERS SPEAKING ON SCREEN]

PATTI SUMMERS: This is what Medicare Advantage can do.

[VIDEO OF MICKEY IN A MOVEMENT CLASS IN THE OPTUM COMMUNITY CENTER]

We wrapped around him, whatever we could. He has come a long way. He's getting out, coming to the community centers, and doing some exercise, which when I first saw him, he couldn't do any of that.

[Text On Screen – Optum offers wellness classes]

[Text On Screen – That’s where Mickey met Vicki]

[Text On Screen – For each, it’s a new beginning]

[VICKI SPEAKING ON SCREEN]

VICKI: He talks a lot, which is fine. He's very caring, very considerate.

[VIDEO OF VICKI AND MICKEY WALKING AND PLAYING WITH THEIR DOGS]

I think he's more open, more open with his feelings.

[VIDEO OF THE OPTUM COMMUNITY CENTER, MICKEY AND PATTI HAVING A CONSULT]

MICKEY: Everybody is working together to try to get me better.

[PATTI SUMMERS SPEAKING ON SCREEN]

PATTI SUMMERS: The goal is that we all are taking care of the patient to help the patient get healthier. We are their champion.

[VIDEO OF PICTURES OF MICKEY AND VICKI]

MICKEY: Life's good, kind of blessed with everything. I have a new person in my life, two Harleys in the garage,

[VIDEO OF MICKEY AND VICKI GOING FOR A MOTORCYCLE RIDE]

riding down the road. Optum gives me healthier care for a better life.

[Text On Screen – Healthier care for a better life]

[Text On Screen – Optum © 2023 Optum, Inc. All rights reserved]

[END MUSIC]